Customer management – ems Support Portal

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Dokumentation ems System
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System status

Getting Started & User Account

Basic operation of ems Mobile
Login to the system
Basic operation ems Web

Administration & Settings

QR code and NFC for ems Mobile
Create new profile
Authorizations for employee management
ems Client
Clients / Multiside
Images, logos and symbols (icons)
Protected: Presentation systems
Authorizations
Exporting data
Store authentications in the ems system
Notifications
Set up your own e-mail server
Importing data
Text templates for notifications (e-mails)
Notifications

News, Updates & Technology

Integrations & interfaces
- Protected: API for ems Pos App

Time Tracking

Working time recording
Absence management
Bonuses and overtime calculation
- Time credits (vacation, flexitime)
Compensation
- Record and process compensation (ems Mobile)

Customer & Address Management

Customer management

Orders & Sales

Order management
Marketing Campaigns
- Create marketing campaigns
- Manage marketing campaigns

Procurement & Logistics

Product & Article Management

Finance & Accounting

Accounts payable management
- Scan vendor invoices

HR & Payroll

Employee administration
- Create new profile
- Authorizations for employee management

Planning & Resource Management

Personnel deployment planning

Document Management & Administration

Outlook signature
Add documents via DragDrop

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Dokumente
Customer & Address Management
Customer management

Customer management

3CX telephone system
Importing customer data
Mailjet connection (for campaigns)

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