Time recording for the customer order
Time recording for an order is possible both via ems Mobile time and compensation recording for the service order (ems Mobile) and via ems Web. The only thing to note is that the order number must be entered when recording an order. Recording is possible via the quick panel
in the day view
and in the weekly view:
The time types that can be booked on the order are set via the Time recording settings → Time types tab.
The Order time checkbox must be activated for billable time types.
In addition, time recording can be entered, checked and changed directly in the customer order. You also have an overview of all the times recorded for this order by all employees.
Only time entries that have not yet been completed can be edited and deleted. A green symbol appears for released entries.
The time entries also contain an abbreviation of the allocation type, which is used to allocate employee hours. More about this: Allocation types
The rate determines the extent to which the actual hours are charged – 100%, free of charge or at a higher rate – e.g. 200% (due to urgency or night work).
You can find out more about time recording in the following ems instructions: Time recording (ems Web) and
Compensation (expenses) for the customer order
In addition to the times, the expenses can be recorded on the order. This is possible both via ems Mobile(recording time and compensation via ems Mobile) and in ems Web(recording compensation (ems Web)).
Recording in ems Web is via the time recording → Compensation
and directly on behalf of the customer.
The compensation recorded via time recording can be supplemented with an appendix.
